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Director of Quality

Position: Director of Quality

Summary: The Director of Quality oversees all Quality Systems for the organization.

Supervisory Responsibilities:

  • Direct supervisory responsibility for Quality Lab Technicians, Incoming QA Technicians and indirect supervisory responsibility for Line QC Technicians
  • Provides training and mentoring as needed
  • Selection, coaching, performance feedback, and discipline as needed

 

Duties/Responsibilities:

  • Supports Operations and other internal cross-functional departments to identify improvement in current processes related to production and quality performance
  • Organizational Lead for all Quality Functions including, Quality Assurance, Quality Lab and Document Control
  • Investigates quality non-conformances and provides and executes corrective action to internal and external stake-holders
  • Effectively manage the staff of QA, Document Control, and Lab personnel to provide “Best In Class” support to IKI client base
  • Develops and implements quality standard testing and evaluation processes to meet customer specifications
  • Reviews Master Work Orders and Blending Work Orders to ensure client specifications are accurate
  • Responsible for coordination and execution of client quality audits
  • Regularly communicates externally with client quality contacts regarding production quality issues including non-conformances and corrective actions
  • Reports raw material quality issues to procurement for corrective action
  • Responsible for sourcing and quoting quality and lab supplies/assets
  • Authors SOP’s related to quality processes
  • Develops training content for quality personnel based on the IKI Quality Management System
  • Ensures adequate staffing of quality personnel
  • Other duties as assigned

 

Required Skills/Abilities

  • Understanding of GMP, EPA and FDA regulated products
  • Knowledge of analytical lab testing equipment
  • Microbial experience preferred, but not required
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Time management skills with along with sense of urgency
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Ability to adapt to the needs of the organization and employees
  • Ability to prioritize tasks and to delegate them when appropriate
  • Proficient with Microsoft Office Suite

 

Education and Experience:

  • Bachelor’s degree in chemistry or engineering required
  • 5+ years of successful experience in a quality leadership role
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